Welcome to KOMBO AI! By using our website and services, you agree to comply with these Terms and Conditions (“T&Cs“). Please review them carefully before proceeding.

1. Ownership

• Entity Name: KOMBOAI TECHNOLOGIES S.L. (“KOMBOAI“)
• NIF: B-70709753
• Address: C/ Mèxic, 3, 3º, 08024 Barcelona
• Website: www.getkombo.ai
• Email: [email protected] 

2. Acceptance of T&Cs

By clicking to accept, you acknowledge that you have read and agree to these T&Cs. If you do not agree, please refrain from purchasing or using our services.

3. Description of the service

KOMBO AI provides AI-powered solutions designed to help digital sales teams improve their sales outreach by gathering and analyzing information from third party sources and APIs. KOMBO AI processes this data and provides tailored recommendations to help sales professionals optimize pitches and send targeted commercial communications to their clients.

Clients can access different subscription plans based on their needs. These plans are detailed on the website. By subscribing to the service, you agree to the automatic renewal of your subscription on a monthly basis, unless canceled under the conditions described in these T&Cs.

KOMBO AI is committed to providing high levels of availability and customer support. If you encounter any technical issues or need help with the service, you can reach our support team via email at [email protected]. We aim to resolve any issues promptly.

4. Pricing, payments and termination

KOMBO AI offers various subscription plans, with pricing displayed on our website. Payments are processed monthly through Stripe, and you authorize us to charge your selected payment method on a recurring basis. 

You can cancel your subscription at any time with 30 days’ notice, and the service will continue until the end of the current billing cycle. No refunds will be provided for digital services, and payments already made are non-refundable. Should any pricing changes be introduced, you will be notified at least 30 days in advance, allowing you to cancel your subscription without penalties.

KOMBO AI may suspend or terminate your access to the service immediately in cases of non-payment, fraud, or breach of these T&Cs. Upon termination, all licenses granted under these T&Cs will be revoked.

5. Responsibility, exclusion of warranties and liability

You are responsible for maintaining the confidentiality of your account, including your login credentials and payment information. You agree not to use the services for unlawful activities, and any fraudulent use will result in account suspension.

KOMBO AI is not liable for any misuse or improper handling of the data or services we provide. You must ensure that your use of the services complies with all applicable laws and regulations.

KOMBO AI provides its services “as is” without any express or implied warranties of any kind. While we strive to provide reliable data, we cannot guarantee its absolute accuracy or completeness. KOMBO AI is not responsible for any damages arising from the use of the service. 

Similarly, KOMBO AI does not guarantee the absolute availability and continuity of the service’s operation. KOMBO AI will endeavor to provide sufficient advance notice of any interruptions to the service’s operation whenever possible. KOMBO AI excludes, to the fullest extent permitted by law, any liability for damages of any kind that may result from the lack of availability or continuity of the service’s operation, including, but not limited to, cases of force majeure, unforeseen circumstances, natural disasters, or similar situations. Likewise, regarding any disappointment in the utility that users may have attributed to the service.

KOMBO AI will not be liable for any indirect, incidental, or consequential damages, including loss of profits, data, or business opportunities, resulting from the use or inability to use our services. This includes but is not limited to losses resulting from system issues, delayed access, or breaches beyond our control.

6. Intellectual property and confidentiality

KOMBO AI owns all intellectual property rights to the software, features offered on our platform and brand and content of the website. In accordance with the provisions of the Intellectual and Industrial Property Law, the reproduction, distribution, duplication, copying, and public communication, including its availability in any form, of all or part of the contents of this website for commercial purposes and other forms of exploitation, in any format and by any technical means, are expressly prohibited without the authorization of KOMBO AI.

The user agrees to respect the Intellectual and Industrial Property rights owned by KOMBO AI. The user must refrain from removing, altering, bypassing, or tampering with any protection device or security system installed on the pages of KOMBO AI. For any other use of the service’s content, you need our prior written consent.

You are granted a limited, non-exclusive, non-transferable license to use our service solely for your personal or business use. Any unauthorized reproduction or distribution of our intellectual property is strictly prohibited.

Both parties agree to maintain the confidentiality of any sensitive information shared during the contractual relationship. This obligation remains in effect during and after the termination of the service, for as long as the confidential information is considered secret and confidential.

7. Prohibited Actions

You agree not to:

• Use the website or services for illegal or fraudulent purposes.
• Tamper with or attempt to hack the platform or its security.
• Modifying or reverse-engineering any part of our service.
• Accessing KOMBO AI through automated systems (e.g., bots).
• Use the service to send or transmit unsolicited emails (“spam”), chain letters, contests, “junk mail,” pyramid schemes, or other mass messages, whether commercial or not.
• Misuse the services, including unauthorized access to data or accounts.

Any breach of this agreement may result in immediate termination of your subscription without prior notice.

8. External links

KOMBO AI may contain links to third-party websites. We are not responsible for the content, availability, or legality of these external sites. The inclusion of such links does not imply any endorsement by KOMBO AI.

9. Age requirement

By using this service, you declare that you are of legal age and have the legal capacity necessary to be bound by this agreement and to use the Service in accordance with its terms and conditions, which you fully understand and acknowledge.

If you are contracting the service on behalf of a company, you acknowledge that you have the proper authorization and representation to do so on behalf of the organization.

10. Right of withdrawal

You may exercise their right of withdrawal in accordance with Article 103(a) of Royal Legislative Decree 1/2007, provided that the service has not been fully executed. To exercise this right, the user must notify us in writing at [email protected] within a maximum of 14 days from the date of the acceptance of the present T&Cs. If the service provision has already begun, KOMBO AI may retain a proportional amount corresponding to the services already provided.

11. Modification of Terms

KOMBO AI reserves the right to modify these T&Cs at any time. Any changes will be communicated via email or prominently on our website. Your continued use of the service after such modifications will be considered your acceptance of the revised terms.

12. Security

KOMBO AI uses industry-standard encryption protocols to protect your data during transmission. However, we cannot guarantee absolute security and encourage users to take appropriate measures to safeguard their accounts.

13. Dispute Resolution

In the event of a dispute, the parties agree to submit to the exclusive jurisdiction of the courts of Barcelona, Spain, unless otherwise dictated by applicable law.

14. Severability

If any clause in these T&Cs is found to be invalid or unenforceable, the remaining provisions will remain in full effect.

15. Contact information

If you have any questions about these T&Cs, please contact us at [email protected].

By proceeding to use our services or by clicking “Agree,” you acknowledge that you have read, understood, and accepted these T&Cs.